Certified Revenue Cycle Representative (CRCR) Practice Exam

Once EMTALA requirements are satisfied, what is the next step?

1. Third-party payer info should be collected from the patient

2. An initial registration record is completed for proper coding

3. The patient assumes full liability for services unless a third-party payer is notified

4. The remaining registration processing is initiated either at the bedside or in a registration area

The correct answer is: Third-party payer info should be collected from the patient

After EMTALA requirements are satisfied, the next step is to ensure that the patient's registration process continues smoothly, which typically includes completing necessary information related to the patient's identity, insurance details, and other relevant data. In this context, assisting the patient by collecting third-party payer information is critical, as it streamlines billing processes and ensures that the appropriate payer is responsible for covering the services provided. Collecting third-party payer information allows healthcare providers to determine how the costs of care will be managed and ensures that the patient does not face unexpected financial liability for their treatment. It also helps the facility verify insurance coverage and ascertain whether prior authorization is needed for services rendered. While options like completing an initial registration record or notifying the patient of their liability are also important steps in the registration process, the primary focus immediately after satisfying EMTALA requirements is to gather essential patient information that allows for the continuation of care and billing procedures. Thus, focusing on third-party payer information forms a foundational aspect of the revenue cycle management right after the legal requirements of EMTALA have been fulfilled.